• MEWP Service Level Pledge

  • Our MEWP Service Level Pledge ("SLP") whereby we are committed to fulfilling orders on over 85% of our fleet within the specified time.

    We have upgraded our MEWP Service Ledge Pledge where we are committed to fulfilling cherry picker orders through ongoing efficiencies we have implemented:

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  • 24 Hours – Representing over 50% of our machines

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  • 48 Hours – Representing a further 25% of machines

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  • 72 Hours – Representing a further 10% of machines

  • This pledge applies to deliveries within 40 miles of our nearest AFI depot.

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  • Orders automatically accepted for a 72-hour turnaround for 85% of our fleet

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  • Specialist powered access support or service orders, i.e. generators, may take longer

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  • All machines covered are flagged

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  • You can place your orders online 24/7/365

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    Login here

     

    Hires over 20+ days SLP

    Hiring our machines for a minimum of 20 days might save you money compared with hiring on weekly basis. If you hire any of the below machines for 20+ days, we can offer next-day delivery*.

    * Cut off time for next day delivery is 3.00 pm after which the delivery will be guaranteed for the day after tomorrow.

     

    What machines are covered within our 24-Hour, 48-Hour & 72-Hour MEWP Service Level Pledge

    Machines covered are as follows:

  • Platform Height Masts Scissors
    10ft / 3 Meters BM10 N.A.
    12ft / 3.5 Meters N.A. S12E
    15ft / 4.5 Meters BM15E S15E
    19ft / 6 Meters N.A. S19E
    26ft / 8 Meters NA S26E
    26ft / 8 Meters N.A. S26NE
    32ft / 9.5 Meters N.A. S32E
  • Platform Height Booms Scissors
    30ft / 9 Meters BA30NES N.A.
    34ft / 10.5 Meters BA34NBS N.A.
    39ft / 12 Meters N.A. S39NE
    45ft / 13.5 Meters BA45DS N.A.
    51ft / 15.5 Meters BA51DS N.A.
    60ft / 18 Meters BA60DS N.A.
    63ft / 19 Meters BA63DS N.A.
    80ft / 24.5 Meters BA80DS N.A.
    • Platform Height Masts Booms Scissors
      26ft / 8 Meters BMJ26E N.A. N.A.
      32ft / 9.9 Meters N.A. N.A. S26DX
      38ft / 11.7 Meters N.A. N.A. S32DX
      51ft / 15.8 Meters N.A. BA45BS N.A.
      56ft / 17 Meters N.A. N.A. S50D

  • Off-hire Service Level Pledge

    AFI is committed to ensuring customer satisfaction - as such, when you off-hire online or through the AFI App, your off-hire date will be automatically accepted, and we will collect the machine!

     

    However.

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  • The equipment must be left in a safe and secure place and be accessible for collection

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  • AFI-Uplift reserves the right to inspect the machine for damage before final confirmation of the off-hire