Construction Hoist Service Level Pledge
Our Construction Hoist Service Level Pledge ("SLP") whereby Rapid Hoists is committed to fulfilling orders on our construction hoist fleet within 7/14-days from when an order is placed depending upon the model.
What does our 7-Day & 14-Day Construction Hoist Service Level Pledge cover?
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All machines covered within our pledge are flagged with a 7-Day or 14-Day symbol, where we guarantee an installation date within these time frames.
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These hires are capacity specific and not model specific.
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Following site survey, survey report and confirmation quote will be issued within 24hrs.
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Upon receipt of your order our 7-day & 14-day installation pledge will apply.
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7-Day – Representing 70% of our machines.
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14-Day – Representing a further 25% of machines.
Construction Hoist 7-Day & 14-Day SLP covers:
Our SLP covers installations in all UK postal areas, apart from a few exceptions that are classed as out of area*
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7-Day covers Goods Only Hoists with working capacities from 200kg to 500kg tied to scaffolding.
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14-Day covers Transport Platforms with capacities from 500kg to 2000kg tied to scaffolding. And any Goods Only Hoist or Transport Platform which is tied to the building.
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Based on acceptance of confirmation quote following site survey.
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Non model specific and no special requirements - Specialist support or service orders, i.e. cranes for lifting hoist into position, or specifically manufactured ties.
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All UK postal areas with following exception that are classed as out of area: AB, BT, DD, DG, EX, GY, HS, IM, IV, JE, KA, KW, KY, PA, PH, PL, TD, TQ, TR & ZE.
* The above are offered strictly subject to availability.
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